This page requires Javascript. Modify your browser’s settings to allow Javascript to execute. This product has been exchanged for a new or refurbished product. Thanks very much for your reply. Europe, Middle East, Africa.

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If uninstall does not work try delete. HP encountered an error while trying to scan your product.

HP Officejet J All-in-One Printer – Driver Downloads | HP® Customer Support

Message 10 of Product sold without warranty: Warranty removed from product: I don’t see my operating system. Thanks for the reply, if you are unable to delete the driver, you can install our HP Scan and Capture app from Windows Store for free and check if you are able to scan without changing any drivers.

Let me know how this pans out. No software or drivers are available for this product with the selected operating system. Asia Pacific and Oceania. To do this please click on Tools and then the program list will show up.


Europe, Middle East, Africa. This tool applies to Microsoft Windows PC’s only. Select from the products you own. This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and offidejet.

Please try again shortly.

Solved: Printer Officejet J won’t scan with Windows 10 – HP Support Community –

So I didn’t unistall anything and officejrt on. We were unable to find any drivers for your product. Appreciate all your time and efforts.

This process can take several minutes depending on the number of warranties being checked. Warranty withdrawn refurbished product: Take care now and have a splendid week ahead.

The list of recommended drivers for your product has not changed since the last time you visited this page. This product cannot be identified by Serial Number alone. I appreciate the steps you have performed and have certainly done a good job.

We are unable to determine your warranty status for the product and serial number provided. Microsoft Windows 10 bit. To know more, you can visit this Microsoft Store post.


HP Officejet J5780 All-in-One Printer

Select an operating system and version to see available software for this product. One or more of the values entered is not permitted. Meanwhile, I recommend you to perform the following steps to isolate the issue and arrive at a fix: Our editors will recheck this software periodically to assure that it remains clean. One or more of the values entered is not permitted. Remove selected files Download files.

However, I would like also to have been able to install the ‘Full Feature Software and Driver’, to take full advantage of my HP equipment.