Memory card reader yours might be different. Do not click Stop in the Safely Remove Hardware window. Type in a Volume label name into the label field. Make sure the switch is set to Write Enabled before trying to write data to it. HP Download and Install Assistant. HP Download and Install Assistant makes it easy to download and install your software. Click Continue if a UAC message opens.

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Right-click a “Generic” card reader device name and select Uninstall. The Virtual Agent is currently unavailable. After Windows starts and the desktop displays, wait about five minutes for Fompaq to make the necessary hardware changes. The memory card reader software is usually set up through a plug and play process in Windows.

Thank you for your patience. This page requires Javascript. Drivers may be in development so please check back at a later date or visit the product homepage. If this memory card works, the card reader is working correctly. Click the plus sign next to Disk Drives to open the category.

Memory card icons are missing in Windows If you cannot access the memory card, or the drive is not listed in My Computer, use the following steps until the drive displays:. The list of recommended drivers for your product has not changed since the last time you visited this page.


Memory cards appear in Windows but errors occur when writing or reading. Technical data is gathered for the products supported memort this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer.

Memory card readers are seen as drive devices in Windows. If it does not, access the card through Windows Explorer.

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Card reader stops working after using Safely Remove Hardware. Europe, Middle East, Africa. This page copmaq Javascript. If there were no bent pins, continue to the next step. Look for an SDXC logo on the device or check with the device manufacturer for information. An SDXC card cannot be read.

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Make sure the light on the memory card reader is not on or flashing when removing the card from its slot. This is the name that displays next to the drive letter in Windows. The card reader might experience a minor drop in device performance. Please try again shortly. In Windows Vista, click Startand then click Computer.


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The list of all available drivers for your product is shown above. If this happens, restart the computer to reinitialize the memory card reader. Reconnect the power cord and turn on the computer to test the card reader.

HP encountered an error while trying to scan your product. Doing so can disconnect the memory card reader from Windows. Solution and Diagnostic Data Collection. Select an operating system and version to see available software for this product.

Try a different memory card of the same type in the same slot. The memory card has a drive letter, like a DVD drive or hard drive.

Type your product name on the Web page to view a list of available software for your product. Restart the computer and use the card reader.